Your Guide to Creating an Excellent Patron Experience in 2019

It takes many different components to deliver an excellent patron experience. On top of delivering top-notch entertainment, your teams need to work together to create a smooth experience from when a patron first discovers your event to when they become a loyal patron and donor.

On this page, we’ve compiled some resources to help show you how to create an excellent patron experience in 2019 and beyond. From start to finish, we’ll walk you through everything that you need to do to acquire, develop and future your patrons for long term loyalty and engagement.

Learn More About OvationTix

Part of the AudienceView portfolio of solutions, OvationTix is an all-in-one ticketing, fundraising, CRM and marketing software designed to help you increase ticket sales and donations, engage your audiences and streamline your box office.

Having served the industry for over a decade, OvationTix helps hundreds of organizations across the United States master the business of live entertainment.

OvationTix Report

“We needed a system that was robust and could provide us with all the tools that we need to fulfill our mission.  The new system also needed to be intuitive and easy to use for our small staff structure and volunteers. OvationTix provided us with all of that, and more.”

Amy Thomas

Amy Thomas

Managing Director, Penumbra Theatre Company

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